As a manager or business owner, one of your biggest responsibilities is motivating your workforce. Whether you have 5, 50, or 500 employees, it’s inevitable that there will be bumps in the road. Here are three tips to empower your team to go above and beyond, and enrich their experience within your organization.
It doesn’t matter how long you’ve been in management; you’ve probably had to deliver feedback to a struggling rep. Maybe they’re not hitting their quota. Maybe it’s a top producing agent that’s crushing it, but they lack intangible skills and maybe rub a teammate wrong. It’s really difficult to deliver feedback that continues to inspire your employee, but at the same time guides them to get back on the right track.
In today’s video, I want to give you guys three points to think about when you go to deliver feedback to a struggling sales rep.
What is that sales rep’s “WHY?” Why are they waking up every day to come in to do this job? Is it to support their family? Is it to maybe buy a new car? Is it to be the very best at that technical skill set? What is motivating them? What is their “WHY?”
Everyone’s different. Every one of your agents has a unique personality and a unique story and journey. You need to seek to understand your sales rep at a personal level so you can start coaching them on an individual basis that fits their personality and that fits their story.
Practice servant leadership. If you’re a sales manager, there is nothing better than getting on the telephone and actually closing a deal for your sales rep. If you’re a managing broker for a real estate firm get out in the field, do a listing presentation with your agent. Don’t be scared to fail. If you fail, it just shows them what the real world is like. They earn respect for you during this process.
There you have it guys, there are three points that you should consider when you go to deliver feedback to a sales rep or your agent. If you’re like these points subscribe to our YouTube channel. Take action on this today!