Donna O’Sullivan – 35-Year Insurance Veteran on Why Trust Leads to Sales

Donna O’Sullivan knows a thing or two about insurance … and life.

The consummate go-getter with an eye toward ever bigger and better things, Donna believes in running her business on the principles of honesty, trust, and loyaltyβ€”and it works.

Starting from scratch and with a determined work ethic, Donna has two offices, an accomplished staff, and a giving spirit she uses to sincerely care for and protect her clients with policies that help them CYA (cover their assets).

Key Points

  • Cold calling is never easy, but it’s a practice that requires commitment.
  • Track data and it will tell a story that will point you toward what you need to be doing.
  • You can’t always compete on price, so always find out what’s the next most important thing to your client or customer and then work to fulfill that need.
  • People will pay more for a service or product to stay with a business they trust.

Action Item

Make your next presentation that much more persuasive by finding out and addressing your client’s β€œwhat if.” What if their greatest pain point isn’t resolved? What if they were to achieve their greatest goal?

Contact

You can contact Donna O’Sullivan at dosullivan@allstate.com.

To get information on Donna’s general liability insurance for real estate agents, check out www.realtorscoverage.com

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