Today’s B2B consumer will find three pieces of content about a vendor for every one piece that is published or delivered by marketing or sales.

– Forrester Research

Today’s B2B consumer will find three pieces of content about a vendor for every one piece that is published or delivered by marketing or sales.

– Forrester Research

90% of respondents who recalled reading online reviews claimed that positive online reviews influenced buying decisions.

– Dimensional Research

90% of respondents who recalled reading online reviews claimed that positive online reviews influenced buying decisions.

– Dimensional Research

85% of consumers said they read up to 10 reviews before feeling they can trust a business.

– Search Engine Land

85% of consumers said they read up to 10 reviews before feeling they can trust a business.

– Search Engine Land

39% of consumers said they read reviews on a regular basis to determine whether a local business is a good business.

– Search Engine Land

39% of consumers said they read reviews on a regular basis to determine whether a local business is a good business.

– Search Engine Land

88% of people trust online reviews written by other consumers as much as they trust recommendations from personal contacts.

– BrightLocal

88% of people trust online reviews written by other consumers as much as they trust recommendations from personal contacts.

– BrightLocal

72% of customers don’t take action until they have read reviews.

– Testimonial Engine

72% of customers don’t take action until they have read reviews.

– Testimonial Engine

Having five reviews results in purchase likelihood increasing by a factor of almost four times.

– Spiegel Research Center

Having five reviews results in purchase likelihood increasing by a factor of almost four times.

– Spiegel Research Center

73% of customers value the written review over the overall star rating.

– Fan and Fuel

73% of customers value the written review over the overall star rating.

– Fan and Fuel

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